Mr Andrew Cruise was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Mr Andrew Cruise
2022-02-17
Person
1
5
0
17th February 2022
not happy at all , very little eye contact , abrupt & dismissive , would not recommend Mr Cruise at all
18th February 2022
Response from Mr Andrew Cruise
I am very sorry not to have been helpful. Would you allow me to meet with you again to do better? Please can you phone the secretarial team 01784 884543 and let them know I want to see you soon?
Mr Andrew Cruise
2022-01-06
Person
5
5
0
6th January 2022
Following a long period of issues concerning infections, associated discomfort and hearing problems with my ears and despite a number of visits and treatments recommended by doctors the problems did not go away. I had a consultation with Mr Cruise in November 2021 and I was very impressed with the way it was conducted. Mr Cruise listened, asked questions and explained everything in a way I could understand. He also gave guidance for action, if required, concerning issues that may reoccur. He carried out microsuction in a way not carried out previously which, combined with a prescription, meant all my symptoms disappeared.
Mr Andrew Cruise
2020-11-06
Person
5
5
0
6th November 2020
I visited Mr Cruise at Runnymede Hospital on 16 October 2020 for a consultation with regard to ear problems. He gave me practical advice to alleviate my condition and subsequently my symptoms have improved. I was very happy with the service I received and would not hesitate to recommend him to others.
Mr Andrew Cruise
2020-08-06
Person
5
5
0
6th August 2020
Polite, efficient and produced a written report very quickly. There were some unexpected findings that he explained very well to me. Written information on technicalities was provided to take away.
Mr Andrew Cruise
2019-12-10
Person
5
5
0
10th December 2019
Mr Cruise listened to me and spoke to me as an equal- not talking down as some other Drs can tend to do. He showed great respect, taking my views into account and was able to see my and operate very quickly and professionally.
Specialises in
- Otolaryngology
Profile
Mr Andrew Cruise graduated in Medicine from the University of Southampton. He trained in general Ear, Nose & Throat surgery at Charing Cross, Barts and Northwick Park Hospitals in London. He undertook specialised training in Otology at The Royal Free and The Royal National Throat, Nose and Ear Hospitals. In 2010 he spent 6 months in Sydney performing further specialist otology training. After a year as Senior Clinical Fellow at St Mary's Hospital, Paddington he was appointed for a year as Ear, Nose and Throat consultant at Princess Alexandra Hospital, Harlow.
In Nov 2012 he was appointed as ENT Consultant with special interest in otology at Ashford and St Peter's Hospitals.
Mr Cruise is a Fellow of the Royal College of Surgeons of England, the Royal Society of Medicine and a member of the British Association of Otolaryngologists-Head & Neck Surgeons (ENT UK), the British Society of Otology, the British Tinnitus Association and the Otorhinolaryngology Research (ORS) Society.
Andrew Cruise provides NHS out-patient consultations at St Peter's Hospital (Chertsey) and Ashford Hospital (Ashford, Middlesex). Operations are performed at St Peter's Hospital, Ashford Hospital and at the Royal Surrey County Hospital (Guildford). Referral to these clinics is via your GP.
He sees adults and children with all types of ear, nose and throat conditions as well as providing a specialist balance/vertigo clinic.
Andrew Cruise offers private Ear, Nose and Throat outpatient consultations and surgery at The Runnymede Hospital. Clinics are Thursday afternoons and Friday mornings.
Bookings can be made by calling the outpatient booking office
The Runnymede Hospital 01932 877838
Guildford Rd, Ottershaw, Chertsey, Surrey KT16 0RQ
Nearest Otolaryngologists
(90)